Terms of service

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or state of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

2. Products & Descriptions

All products are handcrafted in small batches. We make every effort to display product colors, descriptions, and details as accurately as possible; however, variations may occur due to the handmade nature of our items and differences in screen displays.

We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Availability

Prices for our products are subject to change without notice. We reserve the right to limit or refuse any order at our discretion, including orders that appear to be placed by resellers or distributors.

4. Orders & Payment

By placing an order, you agree that:

• All information provided is accurate and complete

• You are authorized to use the payment method provided

We reserve the right to cancel or refuse any order for any reason, including suspected fraud or errors in pricing or product availability.

5. Shipping & Delivery

Shipping timelines are estimates only and not guaranteed. Soleil & Luna Soap is not responsible for delays, lost packages, or damages once the order has been handed over to the shipping carrier.

6. Returns & Refunds

All sales are final. Due to the personal and hygienic nature of our products, we do not accept returns or exchanges. Please refer to our Return & Refund Policy for full details.

7. Allergies & Sensitivities

Our products are made with carefully selected ingredients; however, Soleil & Luna Soap is not responsible for allergic reactions or sensitivities. Please review ingredient lists prior to purchase.

Discontinue use immediately if irritation occurs.

8. Intellectual Property

All content on this site — including text, images, logos, and product designs — is the property of Soleil & Luna Soap and may not be copied, reproduced, or used without our written permission.

9. Limitation of Liability

Soleil & Luna Soap shall not be liable for any injury, loss, claim, or damages resulting from the use or misuse of our products or website.

Use all products as directed and for their intended purpose only.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.

11. Contact Information

If you have any questions about these Terms, please contact us at:

soleilandlunasoap@gmail.com